The Chamber of Petroleum Consumers Ghana (COPEC) has brought to light a critical issue that demands immediate attention. According to COPEC’s recent findings, there appears to be a significant presence of manganese in the fuel currently circulating in the market. This discovery has correlated with an increasing number of consumer complaints regarding the quality of the fuel.
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In response to these concerning developments, COPEC has emphasized the potential link between the observed high manganese levels and the escalating grievances from a broad spectrum of consumers. However, COPEC also offers a glimmer of hope, suggesting that the situation may be mitigated through the use of specific additives to counter any adverse effects that the high manganese content might have on the affected vehicles.
In a press release dated November 16, 2023, COPEC’s Executive Secretary, Duncan Amoah, expounded on the surge of complaints that have inundated them in recent days. They've received numerous reports from motorists who have experienced unusual instances of high acceleration and jerking in their vehicles. Specifically, users of Honda vehicles have been among the most vocal in expressing their grievances, with other car owners also registering concerns about the perceived poor fuel quality.
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While acknowledging the prompt response of the National Petroleum Authority (NPA) in initiating investigations into this unsettling issue, COPEC expressed dismay at the continuing reports of affected consumers, pushing for accelerated efforts to swiftly address the situation. Furthermore, COPEC stressed the urgency of this matter by demanding that the NPA take decisive action to resolve the probable cause(s) of this challenge, ideally before the week draws to a close.
COPEC also made it clear that failure to address this issue promptly could lead them to pursue legal actions against the Authority for failing to uphold their fundamental obligation of ensuring that every liter of petroleum product sold at various outlets meets the minimum quality standards.
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This development underscores the critical importance of quality control and consumer protection within the petroleum industry. It's essential for regulatory bodies to act swiftly and decisively to address such concerns, ensuring the continued trust and confidence of the public in the products being offered.
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READ THE STATEMENT FROM COPEC BELOW;
CHAMBER OF PETROLEUM CONSUMERS GHANA
ACCRA
16/11/2023
GROWING COMPLAINTS OF BAD FUEL BY A CROSS SECTION OF CONSUMERS
The past few days have seen a surge in complaints by largely users of gasoline across the country of having been served by one Oil Marketing Company or the other of some suspected bad fuel.
From what begun as the usual suspicions by consumers of not receiving the expected quality or quantity at the pumps, the chorus has sadly grown increasingly louder over the days, with users of particularly Honda make vehicles complaining the most though some other cars have also complained one way or the other over suspected bad fuel which for a good number of consumers had led to them ultimately replacing their car plugs and forced maintenance rountines even on vehicles whose dates for going for maintenance were clearly not due.
A good number of gasoline users have complained of delayed acceleration, delayed changes in the gears, jerking, and misfiring of plugs, leading to very poor performance of these engines altogether
Copec has received a good number of such complaints over the period and have largely referred same to the appropriate quarters particularly the regulator of the petroleum downstream ( the NPA ) whiles helping a couple of others with handy solutions that seem to have averted the apparent changing of spark plugs and maintenances which are undue.
We are also aware of strenuous efforts by the NPA to follow every single one of these complains by going to pick samples from the stations named by the affected consumers, some of whose complaints have been officially documented and addressed.
This notwithstanding, the complaints seem not to subsided as expected.
Whiles commending the National Petroleum Authority for their swift response in getting to promptly investigate the menace, we are also appaled by the seeming unending phenomena as complains by consumers affected by the situation continue to come up on a daily basis.
We are by this demanding of the NPA to expedite their efforts in addressing the issue and ensure whatever the probable cause(s) of this menace is promptly nipped in the bud latest by or before the end of this week.
Failing of which will lead to a suit on the Authority for reneging on their core mandate of ensuring every litre of petroleum products being sold at the various pumps meets the minimum standards.
Our findings on the issue so far, points to a possible high count of manganese in the fuel which in itself could be dealt with by the application of some additivations to counter any adverse impacts it could have on the rather few vehicles so far affected and are thus entreating the public to seek for these additives that could help correct the issue as opposed to resorting to rather expensive plug changing and undue maintenance routines.
Signed.
Duncan Amoah.
Executive Secretary.
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